Friday, October 25, 2013

Social Media - How to Apply it as Technology and Marketing - Part 5


The Power of Email Marketing - Barack the Vote

The 2008 Presidential Election is a great example of how understanding social media and e-marketing allows others to spread your message. 

In true AJS fashion, it’s time to of course recommend a book or two.  J  If you know nothing about e-blasts you should really read the two books suggested below.

Patron Mail – Eugene Carr
·      Wired for Culture
·      Sign-Up for Culture



Eugene Carr founded Patron Mail which is a service for sending e-blasts.  DO NOT send e-blasts through your regular email.  When you send to more that 25 people at a time on a regular basis e-services start to mark you as spam.  USE a service.  Patron Mail and ConstantContact are the most well known.

Carr’s Books talk through the basics of why connecting with individuals is good for you (duh) but also go through some of the rules you need to know.  Things like spam laws that you need to obey so your email is not shut down.  Again, if you don’t know these things READ THESE BOOKS.  (FYI, both books are light reads of only about 100 pages.)

So one of the biggest things you need to focus on while using e-blasts is building your email list.  Again in class / workshop it’s now your turn to come up with 10 ideas.  Here are a few from a former organization I worked for:

  1. When students register for the Youth Orchestra or Junior String Ensemble we asked for the student emails, the parent emails, and private and school teacher emails.  This helps to build 3 to 4 lists within our email distributions.
  2. When students register for the Hertzog Soloist Competition we also required an email address.  This competition is geared towards the best of the best in high school playing abilities.  As the competition is run every year it allowed us to advertise to a core group we know will have a strong showing at the competition.
  3. We also required email addresses when professional musicians register for audition calls.  Like with the Hertzog this helps to keep track of talent and supply.
    1. For 1 through 3 the registration process for all of these is also an online form.  As we were small budgeted the form was created for free through Google Docs and any required payments were through PayPal.
  4. We asked for email addresses during all snail mail sales (Renewals, New Sales, and Solicitations)
    1. OSFL Subscriptions
    2. Social fundraising events
    3. Musicians’ Choice (chamber music)
                                               i.     Besides gaining in our number of email addresses this also created marketing segments.
                                             ii.     Everyone in office was also trained to ask for an email address while helping with a called in sale.
  1. Online sales
    1. As we used PayPal the order comes through from the email address making the order.  We used this information for future communications and also to requested information as to if online sales are their preferred method of purchase.
  2. Sign-Up Form
    1. On our website and in the SymphonEmail for if people forward them to a friend.
  3. From the Arts Council, Chamber of Commerce, and area Rotaries
    1. As members of all of these organizations we were giving email addresses for all the other members.  We send introduction emails, informational only, to find people who want to be a part of our list.  (if you have read the books above you’d know that asking permission is required by law!)
  4. Through our March Student and Family Ticket Specials
    1. Each season, to coordinate with Music in the School Month, we offered tickets at a discounted rate of 60% off to all students and families who pre-register through their school.  Part of the process involves providing their email and snail mail addresses.
  5. Program Inserts
    1. We provided forms currently for sales where the email address is asked for several times throughout the season but this was just to specifically ask for email addresses.
  6. Lobby
    1. Solicit emails in the lobby of a performance.  At almost every concert we staffed at least one table for sales, a raffle, information, etc.  Adding an email location can easily be incorporated at concerts.

Ok, your turn.  What else jumps to your mind?

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