Friday, May 3, 2013

Purpose of Social Media in the American Orchestra Field - Part 3 - Survey Analysis Continued


The next survey question was posed to determine how frequently orchestras were posting information to their own social media sites.  The answers show vast differences in frequency.  The two most frequent responses were “Several times a week” and “Once a day.”  Others answered that they post as infrequently as “Once a month.”  No organization responded they post as frequently as “Hourly” or “More than once an hour.”

Figure 12

When posting, orchestra responders indicated that 93.6% of their posts were to inform followers / fans / friends of events or sales.  Posting information / stories / links related to artistic programming was the next most frequent use of social media, with an 85.6% response rate.  The third reason orchestras posted information is to aid in increasing follower / fan / friends musical knowledge; 44.9% posted primarily for this reason. 

Income bearing activities ranked lower among orchestras’ uses of Web 2.0 applications.  An activity that 38.5% of the orchestras used social media for is to actively sell tickets.  While 31.3% of orchestra answered a preceding survey question indicating they felt a purpose of social media was to increase donations, only 17.1% were actually asking for donations with their various Web 2.0 applications.

Five orchestras responded with “Other.”  One orchestra indicated that their use of social media was in its infancy and therefore it was too early to tell how they would employ social media.  Another was promoting live web casts and interacting with followers / fans / friends during those events.  Others cited they were linking back to their websites.  One organization noted they were not only promoting their own activities but also promoting various community arts programs.


Figure 13
Are you currently using your Web 2.0 Applications to:
Answer Options
Response Percent
Response Count
Inform your followers / fans / friends of events or sales
93.6%
175
Ask questions of your followers / fans / friends
39.6%
74
Post information / stories / links related to your artistic programming
85.6%
160
Increase follower / fan / friends musical knowledge
44.9%
84
Actively sell tickets
38.5%
72
Ask for donation
17.1%
32
Increasing awareness of organizational vision and brand
57.2%
107
Other (please specify)
5
answered question
187
skipped question
33

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